Emergency and Incident Response Fleet Management
Software for managing emergency and incident requests through fleet monitoring and control
Pishgaman Asia Smart Platform
Fleets are especially important for emergency and incident response companies because of the need for rapid assistance. Since response requests are widely distributed and vehicles and drivers are these companies’ primary resources, keeping emergency vehicles up to date and effectively managed is the most important factor in providing assistance and services.

A hardware and software system that manages assistance and incident requests using Emergency and Incident Response Fleet Dispatch software, mobile apps, vehicle trackers, and the emergency driver’s phone or tablet.



In this system, call center operators can record all subscribers’ emergency and incident requests. Subscribers can also submit requests through the Emergency and Incident Response App.
In this software, the operations center operator views all assistance requests. The system intelligently lists vehicles and assistance units near the incident and displays them on the map. Missions are assigned to vehicles according to their active and available status, arrival time at the area, and responder queue position.
In this app, drivers and emergency responders can view their assigned missions and assistance requests and accept or reject them. The app also handles route navigation, tracking vehicles and responders, contacting people requesting assistance, requesting help and repairs, handing shifts over to the next driver or responder, and recording vehicle activity.
Knowing emergency and incident response fleet locations is essential for speeding up response activities. Management considerations such as emergency vehicle repair and maintenance costs, fuel consumption, and driver activity also make emergency Vehicle Tracking Software an organizational system requirement.
Viewing and tracking emergency vehicle locations requires installing a vehicle tracker or using the driver’s or responder’s mobile phone as a tracker. Since GPS devices are more accurate than mobile phones, a vehicle tracking device is recommended as a better, more effective option.
Vehicle Maintenance Software helps manage repair costs for emergency and incident response fleets. Notifications and alerts remind drivers, transport managers and other responsible staff when preventive maintenance and scheduled servicing are due, preventing overhead costs.
This system can manage contractors’ agreements and service delivery to the Emergency and Incident Response Department. It receives completed response assignment information from the incident dispatching software and vehicle mileage data from the tracking software, then automatically prepares and prints contractor progress statements based on contract schedules.
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